Terms of service

1. What the service is

copyright.io monitors public sources for unauthorised copies of content belonging to verified rights holders, prepares and files DMCA takedown notices and search-engine de-indexing requests on their behalf, and reports on the results. It is a monitoring and filing service — it is not a law firm and does not provide legal advice.

2. Eligibility

You must be at least 18 years old and legally able to enter into contracts. You may only use the service in relation to content you own or hold enforceable rights to.

3. Ownership verification

Scan results are shown only after you verify that you control the identity being scanned (for example by placing a one-time code in your public profile, or through manual review). You must not attempt to verify an identity you do not control. We may suspend accounts that fail or circumvent verification.

4. Your authorisation to act

By subscribing, you appoint us as your agent for the limited purpose of preparing and submitting takedown notices, de-indexing requests, and related follow-ups for the identities and content sources you register. Every notice we file states that it is submitted on your behalf. You can withdraw this authorisation at any time by cancelling your subscription.

5. Truthfulness of your claims

Takedown notices include sworn statements about ownership. You are responsible for the truth of the ownership information you give us. Knowingly false claims can carry legal liability for you (for example under 17 U.S.C. §512(f) in the United States). If we learn that a claim is false, we will stop filing for it and may terminate your account without refund.

6. What we do and don't promise

We promise to run the scans and file the notices your plan includes, and to report what happened. We do not — and no honest provider can — promise that any specific item will be removed from the internet, that every copy will be found, or that hosts will comply within a given time. Some hosts ignore notices entirely; for those we file de-indexing requests with search engines where your plan includes it.

7. Billing and cancellation

Subscriptions are billed in advance (monthly or annually) through Stripe. Prices are shown at checkout. You can cancel at any time from your dashboard or by contacting us; cancellation takes effect at the end of the current billing period, and the patrol keeps working until then. If a payment fails and remains unpaid, we may pause scanning until it is resolved.

If the service is not what you expected, contact us within 14 days of your first payment and we will refund it in full.

8. Acceptable use

You must not use the service to:

• assert rights over content you do not own or control;
• harass, stalk, or surveil any person;
• probe, disrupt, or reverse-engineer the service; or
• resell scan access without a written agency agreement with us.

9. Your content and data

We do not take ownership of your content. We work from the identifiers you give us and from what is publicly visible; we do not require you to upload your content and we do not store or repost it. How we handle personal data is described in our privacy policy.

10. Liability

To the maximum extent permitted by law, our total liability arising out of the service in any 12-month period is limited to the amount you paid us in that period. We are not liable for indirect or consequential losses, or for the acts of the sites and hosts we file against. Nothing in these terms limits liability that cannot be limited under law, including for fraud.

11. Termination

You can close your account at any time. We may suspend or terminate accounts that breach these terms. On termination we stop scanning and filing; data deletion is handled as described in the privacy policy.

12. Changes

We may update these terms as the service evolves. For material changes we will give existing subscribers at least 14 days’ notice by email before the changes take effect. Continued use after that date constitutes acceptance.

13. Governing law and contact

These terms are governed by the laws of England and Wales, and the courts of England and Wales have exclusive jurisdiction. Questions about these terms: contact us — we reply within one business day.